I had my Mini Cooper Countryman in for a service and inspection. John and his team did a great job on my repair. I had the 70,000 mile service done. They replaced a failed engine mount and did the rear brake pads and other needed services. I will use Empire Automotive Repair LLC again and would recommend them for your automotive repair work.
I had an excellent experience with Empire Automotive Repair LLC. My Mini need a new front differential, and John was honest and helpful. He kept me informed during the process and was very fair in pricing. He and his staff did an excellent job on the repair. My mini drives like new again! I will definitely use them in the future for any repairs I might need.
John was great! Service, price, and communication were all outstanding. He fixed the issue at 80% less than the dealership quote and done in 1 day. Again, outstanding, and I highly recommend them!
John and his crew are very thorough and got my 1996 BMW running better than it ever has at a very reasonable price. When I need work done in the future, Empire Automotive Repair LLC is the only place I will consider taking it.
They were awesome! Treated my car as if it was their own. I will definitely be back!
These guys here we’re great I came in and told him my problem. They diagnosed and got right on it and had me out within two hours.
John has been phenomenal. We are traveling and had an engine code. They arranged an overnight part and finished the second day. Thank y’all for accommodating my need! Very knowledgeable!
Empire Automotive Repair LLC really goes above and beyond to work with you. I really appreciate the knowledge not only John has but also his employee. Devan was so helpful and all around awesome. Definitely the only shop I will take my car to. Thank you.
The knowledge and detail were outstanding. John and Devan both showed great respect and skill. I know that I can drive away with peace of mind that everything I needed was taken care of without breaking the bank. Thank you both!
What a great experience! I took my BMW to replace my front brake pads, and I am very pleased with the service, the knowledge and the work John did! This is definitely the shop I will use for all my BMW needs.
Super-efficient and kind. He explained everything in detail. He honestly was able to almost diagnose my issue without having looked at it. I couldn’t have been more pleased. Highly recommend!
Great and fast experience. Got us back on the road.
Definitely recommend. Knowledgeable, courteous and very accommodating.
Great guys in this shop! I had a coolant emergency with my 5 Series while on vacation in Maggie Valley. They were able to resolve all issues within a few hours, including a recommendation that made a huge difference! A+ service at a reasonable rate.
My Z4 started acting crazy. Being from out of town, I had no idea where to go. John was amazing and got me on the road right away. I wish he was in Georgia. He is knowledgeable and honest. Can’t get any better than that.
I’ve been doing business with John at Empire Automotive Repair LLC for many years. I live outside of Charlotte, NC and have a place in Canton. When I need my cars repaired, I take them to Empire Automotive (170 miles from my home outside Charlotte) Why? Because he’s honest, reasonable, and gets the job done right and follows up. That’s peace of mind. Thanks, John!!!
John is an excellent mechanic, and the shop is very thorough with their work. My truck drives way better now with the work they did. Also the shop is very clean, and they have a very nice waiting area. I highly recommend this shop.
We got a check engine light while stopping in Canton on our way to Raleigh. The guy who read the diagnostic code said that most mechanics in town were likely booked up through the next week. My father-in-law called Empire Automotive Repair LLC, and they told us to come in. They had the needed part delivered immediately, and to this day, it has been the only time when I have driven to a mechanic, immediately pulled in to their garage, and immediately had my car worked on. We were back on the road in 45-60 minutes. It truly was the best outcome that I could have hoped for in an unpleasant scenario.
The brothers at Empire Automotive Repair LLC gave me by far the best experience getting my truck fixed today! I was in the middle of a twelve-hour trip and lost my fan bearing . They had to order the part and replaced it within a couple of hours! One hour was the part being ordered and awaiting delivery. Now I can get back on the road with very little lost time! And they did it for an extremely reasonable price! I highly recommend Empire Automotive Repair LLC for locals or passersby! Thank y’all so much!!!!!
On our way to go camping with our kids, our CV axle went out. We pulled into his shop, and he was so nice to us! He dropped what he was doing and helped get back out on the road. We had our Jeep full of camping stuff and 2 kids with us. Thank you for being so nice to us and helping us get back out on the road as quick as you could!
Quality work, affordability and they care! No reason to go to the BMW dealer when the team at Empire Automotive Repair LLC will exceed your expectations!
I had a very good experience with these guys. They were professional, efficient, and went out of their way to help us out.
John is honest and helps customers by giving them the best advice to fix their cars and not overspend. Recommended.
Awesome job. They had what I needed and got me taken care of with short notice.
Empire Automotive Repair LLC replaced both my rear door speakers on my 335i. Very reasonable price and great service. I definitely would consider going back to have my BMW worked on!
He worked me into his busy schedule to get my stuck sunroof closed. It turned out to only be a fuse, but he was super nice about it.
Empire Automotive Repair LLC did an excellent job on fixing my blown engine. They were upfront about price and timeline. Fixed and fixed right.
John was a true professional and did great work on my car. I would highly recommend Empire Automotive Repair LLC.
Affordable mechanic who really knows his stuff and is upfront and honest. Highly recommended.
I don’t know where to start. One month ago today, my son’s 2008 BMW was taken to the BMW dealership for the third time with fuel issues. It was his graduation present. I had already spent over 6 grand in two weeks getting the car fixed there. They told me my car was done. They gave me numbers to a salvage yard to accompany the $28,000 bill they said would cost to fix my car. I sat on it for a few days and looked up Empire Automotive Repair LLC. Needless to say, it was the best decision I ever made. Brand new fuel injectors, coils, spark plugs and a few other small things, and it’s back on the road better than it ever was. Oh, and did I mention that it was only $5,000? John is amazing. He’s a good human. I can’t recommend him enough. If you need someone working on your car, call him. You won’t regret it. Thank you, Empire Automotive Repair LLC. I’m one happy mama, and my son is over the moon.
I met John, the owner, after my car suddenly lost power on the interstate. He ran a diagnostic and took the car for a short test drive and was able to explain the seriousness of the issue very quickly and gave me great advice on my options and what to say to the dealership. He was very professional throughout, and I would not hesitate to recommend him. Ultimately I am getting a new engine in my vehicle under warranty, just as John said it would most likely need.
John and his mechanic are amazing. They worked on my BMW M6 and had the parts quickly with amazing prices. Go to John if you have any Beemer issues!! Down-to-earth guy and BMW genius!! His mechanic is also very knowledgeable! They were able to fix my M6 for an affordable price in a great time frame! Thank you, John! When we are back up north, we will coming back to you if we have any problems! Highly recommend!!
We took in our 2016 328i BMW. We called and explained what was going on. We were able to get in the very same day and picked up the car next day. Excellent, fast service. We explained in detail the issue, and we were so happy he was able to diagnose and repair it so quickly. It was broken emergency brake cables. We will definitely be returning for all of our BMW maintenance and repairs. Great, friendly service, and we’re very pleased with the pricing. Thank you!
John is awesome! I brought my BMW in for issues with my engine, and he was able to assess the issue very quickly. He worked with me on the things the car needed and what I was able to spend, and the service (part replacement) was very quick! I will be bringing my BMW here exclusively for any work I need in the future.
Excellent service. I replaced the rear brake pads on my BMW here. Although they had 3 weeks of wait time on any appointments, they were nice to help me as I was stranded on the way back to Ohio. John is truly specialized in BMW cars.
What a wonderful experience! My dad’s BMW tore up on a Friday afternoon. I dropped it off Monday AM, not knowing what the problem was, but I knew we had work done at the dealership before and knew whatever it was would be expensive. I was very surprised at the diagnosis and the cost to fix it. The best news was when I picked it up, it was A LOT CHEAPER than his original quote! That is the way to do business!! Under promise and over produce!!! Too bad they don’t work on other cars because I HIGHLY RECOMMEND this business to anyone with a BMW!! Integrity and character are hard to find!! Thank you so much!!!
Recently discovered this place, and it was hands-down the best experience I’ve had while having to deal with car repairs. John is honest and is always making time to look at my car even for the smallest squeak. Absolutely recommend.
These two guys are great! They took in my car for an emergency fix. The owner is kind and easy to deal with. The main mechanic is knowledgeable and quick. The two of them together helped explain the problem and were reasonable with me. I’m definitely gonna have to make this my regular place to come.
Great experience with John at Empire Automotive Repair LLC! Not only did he save me a trip all the way into Asheville for auto work, which I had foolishly been doing for years, but he also saved me a ton of money. I needed a new timing belt, and when we discovered there was more to the problem, the repairs for everything by John were still far less than I was quoted for the original belt and labor alone from some other guy! He also explained everything and showed me the work, which I appreciated. I’ll definitely be going back to Empire Automotive Repair LLC the next time I need any work done!
I spent let’s say “quite a bit” at the BMW dealership. I asked them to take the check engine light off and got it and it was still on. They also told me that I should buy a new car cause it would cost over 5 grand to fix. I had thankfully met John and his awesome M3, and he told me he worked on BMWs and he could fix my check engine light. Not only did he do that, but he did it for an honest price and didn’t take forever. John, thank you. I will definitely be coming back to fix my junker
I was desperate, far away from home, and my car kept turning off every two minutes on the interstate. I called a couple of mechanics and they basically laughed at me when I asked if they could fit me in today. When I called Empire Automotive Repair LLC, though, they answered right away and met me in 30 min. They diagnosed the problem, had the part delivered, and fixed it and sent me on my way in record time. So great that they adjusted their schedule to fit me in immediately when I needed help. Highly recommend!
Top-notch mechanics. Very friendly and informative. If you want a place to take your vehicle that you can be sure not to get up-charged or have things fixed that don’t need to be, this is definitely is the place to go. Not to mention their prices are great compared to other places in town
I had a coolant issue. They fixed it quickly and reasonably! I will be using them for any other issues. Top-notch service.
Knowledgeable, fair and professional
Excellent & very knowledgeable. I was trying to buy a vehicle and took the car to Empire Automotive Repair LLC, just to find out I almost bought a lemon. Saved me almost $3,000!! Thanks, Empire!!
John and his staff are excellent folks. They really helped my family out in a pinch. I recommend Empire Automotive Repair LLC for all your repair needs. Look no further! Thank you so much, guys. My folks are thrilled!!
The business is great! The owner, John, is a very friendly and knowledgeable guy. The shop is in a convenient location with a big, easily accessible lot. The inside is very clean, and the mechanics are hardworking and also skilled. I would recommend the shop to anyone.
I’ve known John for a very long time. He is a great guy and a great mechanic. Recommended.
John did a lot of work for me, including an engine change. Through it all, John made sure to address my concerns, make sure things were right, and gave me back a solid running vehicle! Thanks, John!
I had a bit of a problem on my way to VA, and there was a rattle in my wheel well. John helped me out and got me back on the road in no time. VERY affordable! Very knowledgeable! Super helpful! He will be my go-to mechanic from now on.
I feel that I’ve found a mechanic I trust. They quickly diagnosed the problem and let me know the situation. The repairs were finished when he said, and I was pleased with the cost. I highly recommend them!
The only place worth going for auto repairs! Exceptional work and customer service, and on top of all that, the lowest prices for the best work! Thank you so much, John! Your shop will be highly recommended to everyone I know!
This guy dropped what he was doing to help me and my family passing through and replaced my axle in my Jeep Patriot. Big thanks to this guy.
John has been so helpful. I highly recommend this spot. I’m from out of town, driving to Asheville from Charlotte for a weekend trip, and my engine light was flashing. I called this morning at 9 am, and John had us come in, ordered the parts, and is helping us get this resolved same day! His vigilance with getting this fixed is extremely appreciated!
OUTSTANDING!!! would be the simplest way to describe the service and experience. John was very straightforward, honest and reasonable. What I originally thought was a transfer case issue affecting my BMW X5 50i turned out to be a wheel size issue that John was able to determine. His knowledge and keen attention to detail saved me thousands of dollars and an immense amount of frustration. If you have a BMW with any issue, I would HIGHLY RECOMMEND you make this your first stop if you want an honest, thorough diagnosis and a reasonable price to address the issue. THANKS again, John!
My car was running badly on my way back from Asheville. I came in at the very end of the work day, and the owner was still kind enough to run a diagnostic on my car and tell me the parts I needed to fix it myself. He didn’t even charge me! I very much appreciate this kindness and generosity, which is increasingly rare these days!
Highly recommend! While traveling in the area, the dreaded “check engine” light came on in our X3. They let us bring the car right over, figured out the problem, and fixed it while my husband waited. All that in about an hour! John, the owner, was very knowledgeable and personable, and his expertise saved our trip! Now if only I could find a place as good back at home. Thanks!
I would like to give this business 5 stars because of how professional the business is handled. I’ve taken my BMW here a few times and genuinely appreciate the service preformed on my car, not to mention the prices for labor and parts are BEYOND REASONABLE!! The owner, John, has great communication skills when it comes to fixing your vehicle. I highly recommend if you have a foreign vehicle especially to take it to John. He knows what he’s doing!
I took my 2013 Toyota 4Runner by for his crew to listen and diagnose, but they ended up ordering the parts and fixing it the same day. The problem was resolved and actually saved me money. Awesome first visit. I will definitely be returning for other issues.
I had a tuneup done on my truck, and it runs great. John quoted me a fair price and got the work done in a reasonable amount of time. I’m very pleased with his quality of work. I’m taking my truck back next week to have more work done. Thanks, John!
These guys are great. We took our ’09 Mini to get the water pump changed out, and they got everything taken care of at a great price. They will even work past close to make sure they get the job done. They are very honest gentlemen, and I wouldn’t hesitate to bring our car in again!
We’re from out of town and had car trouble on a vacation trip. We had our vehicle towed to Empire Automotive Repair LLC (per their proximity and solid reviews), and we were not disappointed. I won’t go into all the details, but can say that John (owner) is a man of his word, and I would take my regular repair business to him if we lived in that area.
In addition providing top-quality auto repair, Empire Automotive Repair LLC goes out of their way to help those in need. I drive a 2011 BMW 328i, and my brakes began to make a grinding sound on my last day visiting NC from Florida. I needed to have my brakes checked and replaced as soon as possible so that I could make the drive back to Florida with peace of mind. Despite Empire’s busy schedule, they kindly agreed to help me immediately. Empire checked my brakes, acquired parts, and repaired my car right away. Empire did a proper job for a reasonable price. Furthermore, I appreciate their willingness to timely accommodate those in tough situations such as the one that I was in. Without their assistance, I would not have been able to return home on schedule. Empire’s staff is efficient, trustworthy, compassionate, and professional. Quality people who provide quality service.
Our 2013 Hyundai needed new CV boots and axle work. The dealership wanted over $1,000 to do the work. After reading the reviews for Empire Automotive Repair LLC, we took it there. Not only did they have the repairs finished, changed the oil and filters, and did an inspection for a lot less, but they also had it done in less than a day. I’m an Uber driver, and it was a bonus to be able to get right back to work. With their great service and reasonable prices, they earned a repeat customer.
I broke down next to the shop, and the owner was very courteous and helpful with my situation. He was able to diagnose the problem in no time, and the price was very fair. I will be back to do more work. It’s rare to find honest mechanics nowadays. AAA+++
Great mechanic, great prices, expedient, and honest, and I will definitely return when possible. Thank you, John!
They were new to renting U-Haul equipment but were very helpful and did what they could to help us along our way.
I rented a U-Haul trailer from them last week, and they were extremely nice and helpful. Thank y’all so much!
Very polite and honest. Thank you for looking into my problem even though we didn’t decide to fix it. Thank you for your help.
I was in a pinch with my Audi. They took my car and worked on it ahead of other projects. I would go back again.
He dropped what he was doing and drove all the way to Asheville to get a low-priced part. repaired it, and I was off!!! Highly recommend!
We rented a U-Haul from them. It was very easy with no hassle. I would definitely use them again, and I would absolutely recommend them to anyone else.
I had car trouble while traveling but ended up with a wonderful experience with John. He was super helpful. He got us back on the road and even called to check on us. Just wanted to thank you again.
Great experience, great job. John helped me replace TCM in the transmission. He flushed it, reprogrammed it, and my car runs like new. Thank you, Empire Automotive Repair LLC, for great service!!!
I broke down right next to him, and he offered to help us even though we barely had money. You can tell he’s out to help others and not out to scam people out of money. Thank you and God bless!!
Great prices and fast service. I got my car back within just a couple of hours on a busy day. I would recommend!
He’s great! I show up and tell him what’s happening, and he’s always managed to fix it. Easily my favorite mechanic.
Really nice and took the vehicle in on a Sunday. Great folks and fast work.
I loved the experience. It was quick, and definitely I would recommend coming here. Thanks, John
Great place. I had a car that was overheating and check engine light problems. They fixed everything in a week, and the car is running great now.